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Return policy

Return policy

We hold the right to the opportunity of 3 chances to repair or replace any item or part there of before a refund is considered. Refunds only given if product is found to be faulty through manufacturer default or fair wear and tear. Items wishing to be returned within the 7 day distance selling act are at a cost to the customer, must be returned in as new, resellable condition in ALL its original packaging, a full refund (not including return postage) will be given once the product is returned, checked to ensure the conditions as above are correct and then brought back into stock. This can take upto 36 hours after the goods are returned. Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days after the day you receive the item.

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